We found Maddy to be extremely helpful, courteous, friendly and great at communication with us every step of the way. From when we first inspected our property to purchase to now having a tenant in place, we couldn't fault Maddy anywhere and would happily recommend her and First National Real Estate to anyone. She was punctual and informative at all times making our experience as investors a very plesant one.
Silvia & Andrew Mamo
We felt Kellie was very helpful throughout the whole process, calls and messages were returned promptly and Kellie was very professional and nothing seemed like to much trouble. We woould recommend Kellie & First National.
Highly recommend the staff at Callala First National. Very professional outift. Everything was a pleasureable experience for us.
Ian & Fran Robertson
Kellie was very helpful from our very first contact making time to show us around the property on a Sunday when visiting for a weekend away.
There was no hard sell and all administration matters were handled well and in a timely manner. Thank you.
Jonathan Boswell & Corey Tai
We would highly recommend both Joanne and Kellie to anyone wanting to sell or buy a home. They both go above and beyond to help in all facets of purchasing your home.
We were very happy with all the help and support given to use. We loved receiving your helpful hints on what to prior to settlement in the mail.
Steven & Kim McAlister
Very happy with everything that was done in buying our house. Kellie kept us up to date with everything. I would recommend First National to friends and family. Thank you
Graeme & Julie Gow
Joanne knew the local market well and advised us professionally on the best method for sale. Would use again, for sure.
Fantastic service as usual. Personal communications were gratefully received keeping us updated at all times. Will use First National again. Thanks so much everyone!
Dr P. Churchwood
Maddy and Jo made a stressful process easier. They welcomed us to the community and went above and beyond to ensure that our new home was ready for us to move into. I would not hesitate to recommend First National Callala Bay
Callala First National is a first rate professional real estate agency. For us, this resulted in a sales price that exceeded our expectations and a very smooth process for exchange and settlement. They know their business and the area extemely well and give excellent advice. We highly recommend both Joanne and Kellie for their personilsed attentioned.
Michael & Kathleen Fry
Over the period of our search of real estate, from Shoalhaven Heads to Callala Beach, Callala First National were/are the most professional, friendly and relaxed agent we have dealt with (Our search was over 12 months).
From the first contact with your office all the staff have always been so helpful right to the day we collected the keys to our new home. Thank you again!! We are really enjoying Callala Beach!
Geoff & Lorraine Chadwick
Absolute pleasure to deal with. Kept us informed and updated through every step. Happy Purchasers!
Went over and above what was required. First class service.
The staff are very helpful. They are happy to pass on their services to anyone. Keep up all the good work that you do.
Norm & Maree Bright
As always you were very professional with very high standards. You made us feel confident and comfortable with the process. Extremly good at communicating with us also. All in all considering selling can be stressful, you did everything you could to make it a smooth transaction. Thankyou. Highly recommend your office.
We appreciated the very professional and co-operative attitude shown to us in selling our home and would certainly recommend First National Callala
Kim & Diane Callaby
From the first moment I spoke to Maddi, and then through regular contact with Jo - it was a comfortable, calm, happy experience. I just can't believe how lucky I am on every level - the house is beautiful and your support and friendship was amazing - Thanks. It can be a stressful time buying a house but I always felt supported and that nothing was too much trouble. Your calm approach made every decision easy.
We found the advice and support from both Kellie and Joanne so helpful at every step of the way. They both went beyond the call of duty. A massive thank you.
Pippa & Tony Quinn
A signnificant benefit was that you don't charge beyond your commission for advertising vacant land, which seems to be a comman practise nowdays by other agencies. Your claims that you had buyers on your books for our property was a reality and not just a marketing play, which we appreciated.
Still can't believe it was sold within 2 hours of you recieving our contracts at the asking price. Definately a bench mark sale, thankyou.
Thank you Maddy for the lovely gift, it will sit proudly on show in our new home in Hervey Bay QLD
Kevin Stoked & Phyllis Wass
Our experience with First National was a pleasure. From our first phone call to First National to picking up the keys to our new property our experience with all staff was professional and friendly. Nothing was too much trouble for Maddy. She was always willing to help us with our requests. Thankyou for your help with our purchase to all of the staff we communicated with over the last couple of months.
Louise & Graeme Gill
Happy with how helpful all of the staff were. Any questions we had were responded to immediately. Good communication always. Would recommend to others.
Ellen & Glen Hanson
I was absolutely delighted with the service, honesty and integrity displayed by First National Callala. I would absolutley and thoroughly recommend them.
I don't usually trust real estate agents but Joanne, Maddy and the team exceeded all expectations. I found them completely honest and reliable.
We just wanted to thank you for selling our little house.
In completing our contract with you, we'd like to provide some feedback:
Firstly, your updates and information flow were pitched correctly - not too much, nor leaving us wondering what was happening either.
Secondly and very importantly: We appreciate your honesty throughout and straight talking. Really.
We found the staff very helpful.
Nothing was any trouble with our recent experience relating to buying and selling our homes.
J & B Waddell
Callala First National set the bar! - A highly professional group of ladies providing a service that goes beyond expectations...
Selling my home was not an easy decision. I had never sold a home before, so I had very little knowledge pertaining to the process that would lie ahead.
Joanne and her team provided a superior service that was well beyond my expectations, keeping me well informed and offering their guidance and support throughout the entire marketing and sale stages. Even when the chips were down Joanne dug deep to raise the stakes and keep me in the game...
I would highly recommend the services of Callala First National to anybody looking to buy or sell and I myself look forward to the day I call on them again to find me my home away from home...
From the moment we enquiried about a valuation, to the marketing and finally the settling, Joanne and her staff were in the forefront of the market. Their personal touch was 110% both now and in a previous purchase.
N & J Mele
Overall very happy with service all staff gave us. We are very happy with our purchase also. Would recommend your office to others.
I would be very happy to recommend this business. It was such a pleasure to have the opportunity to deal with Callala First National and I appreciate their understanding of my position and concerns at such a vulnerable time. I was most impressed with the whole service. So different to Sydney. Telephone calls and e-mails responded to immediately.
We bought through First National Callala, we sold through First National Callala. Couldn't find a better, honest and 'Fair Dinkum' Real Estate Agent!
I have had the privilage of dealing with Callala First National on a number of occasions and have had nothing more than the upmost professionalism from the whole team.
Our Real Estate agent Kellie was so business-like and such a comfort from the moment she came to view the house. The whole business which we had worried so much about became a pleasant activity. We could not thank her enough for taking us through the sale so happily.
We felt that Joanne went well above and beyond what was required. Offering to do the pre-settlement inspection was a major relief, for example.
We look forward to seeing you now tht we are 'locals'. All of our friends are novitvated to find retirement houses now - we'll send them your way! Thanks heaps
Barry & Jeff
Joanne was a huge help in us purchasing a holiday home. Her assistance went far beyond what is usually offerred.
JOB WELL DONE - THANKS BRIAN & TEAM
When we started to look at property in Culburra we viewed several properties with several agents. Then we viewed a property at First National through Brian. What a relief. Brian was so calm, relaxed and straight talking.
When it came time to move on we contacted Brian. Again, no hype, no B.S, just a sensible discussion.
During the sale Brian informed us of many developments as they occured and kept communication flowing between all parties and solicitors, to ensure the sale went smoothly and quickly.
If you want to sell a house in Culburra Beach you must talk to Brian.
Jo and her staff were very accomodating and were able to give us an answer to all the questions we asked. Thank you
Sean & Alison
My daughter and I were treated with great respect and consideration of our wishes to buying a home. We would gladly recomment your services to others.
Brian was fantastic, very helpful, knowledgable and most of all patient. Will recomment in the future.
i appreciated the "personal touch". Even when Brian was away, the girls were most helpful.
We were very happy with the service provided to us. We were informed every step of the way. Small details we requested were carried out without any fuss & no trouble to comply with. Joanne & her capable staff provided us with service that far exceeded our expectations. Thankyou for being a business where customers are placed first.
Carol & Phil Marks
We enjoyed working with First National Callala on the sale of our home. Everyone was always friendly and honest. We were kept undated through the whole process. We felt like you really cared about our family. We really loved the photos of our home. We wouldn't hesitate to use First National Callala again.
Kristy & Luke Terlich
Peter & I have always dealt with Callala & Culburra First National if possible and will continue to do so. Your help and advise in matters are appreciated.
My experience with Joanne Muller at Callala First National was excellent, positive and professional from the beginning to the end.
Joanne has at all times presented and managed our business in a professional manner. We are happy that we chose Joanne and her staff to handle this - a major step in our future planning!
John & Bonita Heffill
I am really happy with the honest, professional, experienced service provided. We are extremely pleased to work wwith Callala First National. The photography of your properties gives an extremely accurate depiction of the properties. Keep up the good work. Lovely doing business with you.
Both Jo & Kellie are polite, personable & professional. We really felt they put the customer first. We look forward to our ongoing relationship
Joanne went above what I would expect from a Real Estate Agent. She gave constant feedback and gave us more information than our own solicitors. Joanne made our purchase go smoothly. She is a very professional person who adds a personal touch. Do not change a thing!
I found your team very professional and I would be very happy to recommend you to other clients. I couldn't fault anything, you were outstanding.
The staff at Callala & Culburra First National were extremely helpful during the whole process, without the high-pressure sales tactics so common in real estate.
The team at First National were very approachable, flexible and professional in their dealings with my sale. Joanne kept me well informed, going over and above her duty to sell my house. Thank you for all the extra effort and hard work that you put in to get such a positive result.
Joanne's professionalism and willingness to help was exceptional. We were travelling long distances to inspect properties and she always made it so easy for us. Will definetely recommend Callala First National!!
Jo was approachable and prompt. Thank you for your help in buying our first home.
Jake & Karla
We got a sale! Thanks Joanne and team with persaveering with this. It was a hard task but you finally did it.
Exceeded my expectations, which were already high from past dealings with you. You girls run a fabulous business. You do it right and have credibility. Thank you for being so helpful and supportive to me.
Ros Van der See
The information you gave us was very helpful, your knowledge and referrals are first class. All the staff in your office are very friendly and professional.
Richard & Nicole Bradstock
You guys were amazing. I have no criticism, constructive or otherwise. Just praise. I have no hesitation in recommending this business above all other in the area for all real estate needs.
We are very grateful for the friendly, personal and professional servive provided by Brian Muller. There is nobody that can match his experience in Culburra real estate, that is why we chose him to sell this second family property in the area.
Caring and professional service delivered to a high standard. At all times we were kept informed and we're very happy with our new house. In our experience everything was exceptional. Our requirements were clearly understood.
Ron & Marlene Hunt
On your first inspection you gave us an appraisal which calmly and professionally set out the general process. On return your beautifully presented booklet outlining the proposed programme and details, gave us a clear understanding of what to expect. We appreciate your communication, punctuality and advice, which gave us confidence that we had chosen the right person for the sale of our beautiful home. Thank you Brian.
Helen Parry & Roy Garwood
Thank you Joanne and team at the First National Real Estate, outstanding customer service. I was kept informed the whole time my property was on the market, even when no offers were made I was told of other sales in the area and potential sales for my property. Wish I marketed my property with you guys years ago when the market was at it's best. Thank again.
When one is in the dark, inexperienced and fighting through the forest, it is so helpful to find someone to show you the path to the edge of the forest and sell your home or find the home for you, with every bit of help to make it so easy. Thanks gals, you did it so well and always with a smile.
First National and especially Kellie, offered extremely professional and freidnly service to us during the purchase of no. 3 Callala Street. We will refer First National Callala as our first and only choice for buying land or a home in this area.
Norm & Pamela Lowe
We felt Joanne and the other members of her team at Callala First National were true professionals. Joanne ensured the process ran smoothly and efficently. She is always available and gave readily of time, exceeding our expectations. This type of service is becoming more and more rare and we thank you for all that you have done. We have no hesitation in recommending Callala First National.
Rowena Sierant & Jim Hines
Joannes rapport with clients is very easy, comfortable and friendly. More importantly she remained completely honest and professional. Joanne was very approachable and always avilable. This was a difficult sale which placed Joanne in a awkaward position which she handled professionally, fairly and beyond expectations. I cannot thank Joanne enough for her perserverance in a strained market, she succedded.
“Service was excellent at every stage of the sale. I’d be more than happy to recommend this agency at any time.”
D. B Robinson
“We felt that the service provided was exceptional, especially as the sale was more complicated/unusual than most. Thank you to Joanne & Maddie – their advice, assistance and professionalism made our purchase very smooth. Congratulations on a great team.”
Bruce & Fiona Trickett
“Kellie made the whole process a pleasure from initial point of contact right through to the purchase. Answered all our questions and gave us what we needed. Communication through the office was very effective.”
Adrian & Deirdre McGuigan
"We were very pleased with advice we were given and the fact that you kept us informed of all developments along the way. Thankyou for finding a buyer so quickly. We will certainly be using Callala First National again."
Tony & Dianne Mortel
“Thankyou for keeping us so well informed all the way through. You made the process simple and stress free. Thankyou also for all the care and attention you showed us and our property. We would never use anyone else to sell a place and will recommend you to anyone thinking of selling.”
Judith Fiander & Julie Fletcher
“Our experience with Joanne, Brian and all the support team was exceptional. They were professional, courteous and helpful every step of the way. We are most impressed with their high quality of service and sales expertise.”
Terry Hughes & Marilyn Green
“First National have always been professional and upfront in their dealings. They assisted us in the purchase of our property and subsequent sale 9 years later and kept us well informed throughout. They even assisted the outgoing tenants to relocate. I thoroughly recommend them.”
“We wish to thank Joanne for her consistent attention to detail during the purchase process with our new holiday home. Any queries were attended to with professionalism and expediency.”
“All staff are always professional, very helpful and pleasant to deal with”
“In my opinion everything was perfect in the sale of my house”
“Every step was made easy by the Callala team. Friendly service. Nothing was ever a problem. Would and will highly recommend Callala First National every time”
“Fantastic communication and feedback”
“Friendly personal service and easy availability of contact and house inspections"
“Beyond our expectations. Joanne and all the staff at First National Callala Bay have been so helpful. This has been an exceptional introduction to the community.”
“Very professional but relaxed approach. In short we were pleased in the overall handling of the sale of our property and would have no hesitation in recommending Callala First National to any prospective seller"
Malcolm & Cheryl Cameron
“Very pleasant and good to deal with. Very professional. Would use this agency again”
“Friendly, Efficient, Helpful & Knowledgeable – Everyone at Callala First National is just great. Joanne and the staff made selling our home a breeze. We didn’t need to think about a thing. I just wish all Real Estate Agents were like this and we didn’t have to deal with the ones that give everyone a bad name”
“We were always happy to see Jo. She matched our buyers and house intuitively, something you can only do with experience and expertise.”
Julie & Malcolm
“We have been very pleased with, and appreciative of the ongoing support provided even after settlement. We would be pleased to refer this agency to prospective buyers”
Alan & Clare Talbot
“Thank you very much for the time and effort you took to ensure the sale of my house. You gave a realistic appraisal of the worth of the property and was always open and honest with me. I have no hesitation in recommending you to any prospective clients”
“We were pleased with the way Kellie and Joanne worked together in selling our home and for their excellent communication, updating us on any progress immediately. We would happily recommend them to anyone contemplating selling a home”
“Great service, Exceeds our expectations. Very Friendly and communications were excellent.”
“Thankyou for keeping in touch and keeping me informed of other sales and the state of the market.”
“Everything was great! I would recommend your office to anyone.”
“We are 100% happy with the service we received from you and all the staff.”
Nola & Gary Maher
“We were very pleased with the service provided by your office and yourself. You do go that extra mile for your clients.”
“We both feel it was the best experience of buying or selling we have had and it was very much appreciated. Thank you.”
Bill & Pat Selby
“Joanne and the team at Callala First National are always extremely professional and a pleasure to do business with. Joanne has helped us sell and purchase many homes and she has an extreme amount of integrity and Professionalism.
“We both feel, that both Kellie and Joanne were professional and polite in all our dealings to do with our purchase of our new home”
Rob & Colleen Tracey
“We were very happy with Callala First National during the marketing and sale of our property. We were consulted during every stage of the process and appreciated their willingness to conduct open houses and make follow up calls. We especially valued the regular, honest communication and feedback.”
Rod & Rebecca White